How To Fix DG472 - No data records relevant for checking result from the sales document

SAP Error Message - Details

• Message type: E = Error

• Message class: DG - DG: Messages for Dangerous Goods Management

• Message number: 472

• Message text: No data records relevant for checking result from the sales document

What causes this issue?

As part of the dangerous goods check in the sales document, the
<DS:GLOS.36AF513D2B8E6F7DE10000009B38F983>expected deliveries</> are
put together and checked from the item and schedule line data in the
sales document.
The system could not, however, determine any expected deliveries to be
checked.

System Response

The dangerous goods checks are terminated.

How to fix this error?

Check whether all items in the sales document have already been
delivered.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DG472 - No data records relevant for checking result from the sales document ?

  The SAP error message DG472 ("No data records relevant for checking result from the sales document") typically occurs in the context of sales document processing, particularly when there is an attempt to check or process a sales document that does not have any relevant data records associated with it. This can happen in various scenarios, such as during the processing of sales orders, deliveries, or billing documents.
  Causes:
  
  Missing Data Records: The sales document may not have any associated line items or data records that are relevant for the check being performed.
  Incorrect Document Status: The document may be in a status that does not allow for the processing or checking of data records.
  Configuration Issues: There may be configuration settings in the system that are preventing the retrieval of relevant data records.
  Data Inconsistencies: There could be inconsistencies or errors in the underlying data that prevent the system from finding relevant records.
  User Authorization: The user may not have the necessary authorizations to view or process the data records associated with the sales document.
  
  Solutions:
  
  Check Document Status: Verify the status of the sales document to ensure it is in a state that allows for processing. If necessary, change the status or complete any required actions.
  Review Data Records: Check the sales document to ensure that it has relevant line items or data records. If not, you may need to create or modify the document to include the necessary data.
  Configuration Review: Consult with your SAP configuration team to review the settings related to sales document processing. Ensure that all necessary configurations are in place.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the sales document or related data.
  User Authorization: Ensure that the user has the appropriate authorizations to access and process the sales document. If necessary, work with your security team to adjust user roles and permissions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to navigate and check the sales documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the error is occurring and what data is being checked.
  Documentation: Review SAP documentation related to sales order processing and error handling for additional insights and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.