How To Fix DG464 - No dangerous goods master records found for the materials in the document

SAP Error Message - Details

• Message type: E = Error

• Message class: DG - DG: Messages for Dangerous Goods Management

• Message number: 464

• Message text: No dangerous goods master records found for the materials in the document

What causes this issue?

No dangerous goods master records were found for the materials contained
in the document.

System Response

The dangerous goods check is terminated.
Data in the dangerous goods document table cannot be edited in the SD
document even if template material processing is activated.
When the SD document is saved the incompleteness status is set,
preventing the document being processed further (for example, creating a
delivery).

How to fix this error?

If the dangerous goods are <ZH>not</> to be transported exclusively via
pipelines, create dangerous goods master records for the dangerous goods
regulations you require.
If you want to transport materials exclusively through pipelines, enter
an appropriate route (shipping, sales) or leg (transportation). In this
case you do not need to create dangerous goods master records.
If you have already entered a route or leg in the SD document and no
mode of transport categories or not all mode of transport categories
could be determined, check (and amend as necessary) whether:
You have not specified any route stages in the shipping document or
sales document for the route specified and have not entered any shipping
types in the route header
You have not entered a shipping type for the main leg of the route
specified in the route header
You have not entered a shipping type in the shipment document for the
leg specified.
Check to see whether the following IMG activities have been completed in
Customizing for <ZH>Sales and Distribution</> and complete them if
necessary:
Define mode of transport
Define shipping types
Define transportation connection points
Define routes and stages
Maintain stages for all routes
Check to see whether the following IMG activities have been completed in
Customizing for <ZH>Dangerous Goods Management</> and complete them if
necessary:
Assign Relevant Mode-of-Transport Category to Means of Transport
Specify Mode-of-Transport Categories

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DG464 - No dangerous goods master records found for the materials in the document ?

  The SAP error message DG464 indicates that there are no dangerous goods master records found for the materials in the document you are trying to process. This error typically arises in scenarios where dangerous goods regulations apply, such as shipping or handling hazardous materials.
  Cause:
  
  Missing Dangerous Goods Master Record: The materials in the document do not have a corresponding dangerous goods master record in the system.
  Incorrect Material Type: The materials may not be classified correctly as dangerous goods in the material master.
  Data Inconsistency: There may be inconsistencies or missing data in the material master records that prevent the system from recognizing them as dangerous goods.
  Document Type: The document type being processed may require dangerous goods information, but the materials do not meet the criteria.
  
  Solution:
  
  
  Create Dangerous Goods Master Records:
  
  Navigate to the dangerous goods master record creation transaction (usually via transaction code DGP1).
  Create a new dangerous goods master record for the materials that are causing the error.
  Ensure that all relevant data, such as UN number, packing group, and other regulatory information, is correctly filled out.
  
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03) for the materials in question.
  Verify that the materials are classified correctly and that the dangerous goods data is maintained in the relevant views (e.g., Basic Data, Sales, and Purchasing).
  
  
  
  Review Document Type Settings:
  
  Check the configuration of the document type being used to ensure it is set up to handle dangerous goods appropriately.
  
  
  
  Consult with Compliance Team:
  
  If you are unsure about the classification of materials or the required dangerous goods information, consult with your compliance or safety team to ensure that all necessary data is captured.
  
  
  
  Testing:
  
  After making the necessary changes, reprocess the document to see if the error persists.
  
  
  
  Related Information:
  
  Dangerous Goods Regulations: Familiarize yourself with the relevant regulations (e.g., IATA, IMDG) that govern the handling and transportation of dangerous goods.
  SAP Documentation: Refer to SAP Help documentation for detailed guidance on managing dangerous goods in SAP.
  User Exits and Enhancements: If your organization has specific requirements for dangerous goods handling, consider checking for any user exits or enhancements that may need to be implemented.
  
  By following these steps, you should be able to resolve the DG464 error and ensure that your materials are properly classified for dangerous goods handling.