How To Fix DG216 - Invalid user name

SAP Error Message - Details

• Message type: E = Error

• Message class: DG - DG: Messages for Dangerous Goods Management

• Message number: 216

• Message text: Invalid user name

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DG216 - Invalid user name ?

  The SAP error message DG216 "Invalid user name" typically occurs when a user attempts to log in to the SAP system with a username that is not recognized or does not exist in the system. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Typographical Errors: The username may have been entered incorrectly, with typos or incorrect casing.
  User Not Created: The user may not have been created in the SAP system.
  User Deactivation: The user account may have been deactivated or locked.
  System Configuration Issues: There may be issues with the system configuration or user management settings.
  Client-Specific Issues: The user may exist in a different client than the one being accessed.
  
  Solutions:
  
  Check Username: Verify that the username is entered correctly, paying attention to case sensitivity and any special characters.
  User Creation: If the user does not exist, an administrator should create the user in the SAP system using transaction code SU01.
  User Activation: If the user account is locked or deactivated, an administrator can unlock or activate the account using transaction code SU01.
  Check User Roles: Ensure that the user has the necessary roles and authorizations assigned to access the system.
  Client Check: Confirm that the user is trying to log in to the correct client where the user account is set up.
  System Logs: Check system logs for any additional error messages or information that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authentication.
  Documentation: Refer to SAP Help documentation for user management and security settings.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or support for further investigation.