How To Fix DBA_ALERT036 - Unable to find general configuration data

SAP Error Message - Details

• Message type: E = Error

• Message class: DBA_ALERT - DBA Cockpit: Alert Framework

• Message number: 036

• Message text: Unable to find general configuration data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DBA_ALERT036 - Unable to find general configuration data ?

  The SAP error message DBA_ALERT036 "Unable to find general configuration data" typically indicates that the system is unable to retrieve or locate the necessary configuration data required for certain operations, particularly in the context of database administration or monitoring.
  Causes:
  
  Missing Configuration Data: The required configuration data may not be present in the database or may have been deleted or corrupted.
  Incorrect Configuration: There may be issues with the configuration settings in the SAP system that prevent the retrieval of the necessary data.
  Database Connection Issues: Problems with the database connection can lead to the inability to access configuration data.
  Authorization Issues: The user or process attempting to access the configuration data may not have the necessary permissions.
  System Updates or Changes: Recent updates or changes to the system may have affected the configuration data.
  
  Solutions:
  
  Check Configuration Tables: Verify that the relevant configuration tables in the database are populated correctly. You can check tables like DBA_CONFIG or similar, depending on your specific SAP setup.
  Review System Logs: Look at the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  Check User Authorizations: Ensure that the user or process has the necessary authorizations to access the configuration data.
  Database Connection: Verify that the database connection is functioning correctly. Check the connection parameters and ensure that the database is up and running.
  Restore Configuration Data: If the configuration data is missing or corrupted, consider restoring it from a backup if available.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on configuration issues.
  System Restart: In some cases, a restart of the SAP system or the database may resolve transient issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on database administration and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it impacts critical operations.
  
  By following these steps, you should be able to diagnose and resolve the DBA_ALERT036 error in your SAP system.