How To Fix DB6PM841 - Connection to system &1 not available. No history data retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 841

• Message text: Connection to system &1 not available. No history data retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM841 - Connection to system &1 not available. No history data retrieved ?

  The SAP error message DB6PM841 indicates that there is an issue with connecting to the specified system (denoted as &1 in the message). This error typically occurs when attempting to retrieve historical data from a database or system that is currently unavailable or not reachable.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the database or target system.
  Database Down: The database server may be down or not running.
  Configuration Issues: Incorrect configuration settings in the SAP system or database connection parameters.
  Authorization Issues: The user may not have the necessary permissions to access the database or system.
  Firewall Restrictions: Firewalls may be blocking the connection to the database or system.
  Service Not Running: The required services or processes on the database server may not be running.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the SAP system can reach the database server.
  Ensure that there are no network outages or disruptions.
  
  
  
  Verify Database Status:
  
  Check if the database server is up and running. You may need to restart the database service if it is down.
  
  
  
  Review Configuration Settings:
  
  Check the connection parameters in the SAP system (e.g., database host, port, user credentials) to ensure they are correct.
  Review the configuration in transaction DBACOCKPIT or DB02 for any discrepancies.
  
  
  
  Check User Authorizations:
  
  Ensure that the user account being used to connect to the database has the necessary permissions to access the required data.
  
  
  
  Firewall and Security Settings:
  
  Review firewall settings to ensure that the necessary ports are open for communication between the SAP system and the database.
  
  
  
  Service Status:
  
  Ensure that all required services on the database server are running. This may include database listeners or other related services.
  
  
  
  Check Logs:
  
  Review the SAP system logs (transaction SM21) and database logs for any additional error messages or clues that could help diagnose the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Documentation: Refer to the official SAP documentation for database connectivity and troubleshooting.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the DB6PM841 error message.