How To Fix DB6PM519 - IGS is not available (RC=&1). No charts will be displayed.

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 519

• Message text: IGS is not available (RC=&1). No charts will be displayed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM519 - IGS is not available (RC=&1). No charts will be displayed. ?

  The SAP error message DB6PM519 indicates that the Integrated Graphics Service (IGS) is not available, which prevents charts from being displayed in the SAP system. This error typically arises in the context of SAP Business Warehouse (BW) or SAP BusinessObjects when trying to visualize data.
  Cause:
  
  IGS Not Running: The Integrated Graphics Service may not be running or may have crashed.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the IGS from starting or functioning correctly.
  Network Issues: If the IGS is hosted on a different server, network connectivity issues could prevent access.
  Resource Limitations: Insufficient system resources (CPU, memory) could lead to the IGS being unable to start.
  Version Compatibility: There may be compatibility issues between the SAP version and the IGS version.
  
  Solution:
  
  Check IGS Status: Verify if the IGS is running. You can do this by checking the SAP system logs or using transaction codes like SM51 to see the status of the application servers.
  Restart IGS: If the IGS is not running, try restarting it. This can often resolve temporary issues.
  Review Configuration: Check the configuration settings for the IGS in the SAP system. Ensure that all necessary parameters are set correctly.
  Check Logs: Look at the system logs (transaction SM21) and the IGS logs for any error messages that could provide more context on why the IGS is not available.
  Network Connectivity: If the IGS is on a different server, ensure that there are no network issues preventing access.
  Resource Monitoring: Monitor system resources to ensure that there are enough CPU and memory available for the IGS to function.
  Update Software: Ensure that you are using compatible versions of SAP and IGS. If necessary, apply patches or updates.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to IGS and the specific error message for any known issues and fixes.
  Documentation: Refer to the official SAP documentation for IGS for configuration and troubleshooting guidelines.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.