How To Fix DB6PM460 - Unable to check collector

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 460

• Message text: Unable to check collector

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM460 - Unable to check collector ?

  The SAP error message DB6PM460 "Unable to check collector" typically relates to issues with the database collector process in the SAP system. This error can occur in various scenarios, often linked to database performance monitoring or data collection processes.
  Causes:
  
  Database Connection Issues: The collector may not be able to connect to the database due to network issues, incorrect configuration, or database downtime.
  Insufficient Permissions: The user or service account running the collector may not have the necessary permissions to access the database or perform the required operations.
  Configuration Errors: Incorrect settings in the SAP system or database configuration can lead to the collector being unable to function properly.
  Resource Limitations: The database server may be under heavy load or may have resource limitations (CPU, memory, etc.) that prevent the collector from operating effectively.
  Version Compatibility: There may be compatibility issues between the SAP system and the database version being used.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running and that the SAP system can connect to it. Test the connection using appropriate tools or commands.
  Review Permissions: Verify that the user account used by the collector has the necessary permissions to access the database and perform the required operations.
  Examine Configuration Settings: Review the configuration settings for both the SAP system and the database to ensure they are correct. This includes checking the collector settings in the SAP system.
  Monitor Resource Usage: Check the resource usage on the database server. If the server is under heavy load, consider optimizing queries, increasing resources, or scheduling the collector to run during off-peak hours.
  Update Software: Ensure that both the SAP system and the database are updated to compatible versions. Check for any patches or updates that may address known issues.
  Check Logs: Review the logs for both the SAP system and the database for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for guidance on configuring and troubleshooting database collectors.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.