How To Fix DB6634 - Data collector for performance and alert monitor

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6 - DB6: Alert Monitoring and Alert Configuration

• Message number: 634

• Message text: Data collector for performance and alert monitor

What causes this issue?

The DMDB6RDI program provides the database monitors with snapshot data,
configuration data, and other special functions for the CCMS connection.

System Response

Database monitoring is not possible without this program.

How to fix this error?

If an error occurs, copy the correct version of this program to the
program directory of the SAP system.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6634 - Data collector for performance and alert monitor ?

  The SAP error message DB6634 typically relates to issues with the data collector for the Performance and Alert Monitor (PAM) in the SAP system. This error can occur due to various reasons, including configuration issues, database connectivity problems, or performance bottlenecks.
  Cause:
  
  Configuration Issues: The data collector may not be properly configured, leading to failures in data collection.
  Database Connectivity: There may be issues with the connection between the SAP application server and the database.
  Performance Bottlenecks: High load on the database or application server can prevent the data collector from functioning correctly.
  Missing Authorizations: The user under which the data collector runs may lack the necessary authorizations to access the required data.
  System Resource Limitations: Insufficient memory or CPU resources can hinder the performance of the data collector.
  
  Solution:
  
  Check Configuration: Verify the configuration settings for the data collector in the SAP system. Ensure that all parameters are set correctly.
  Database Connectivity: Test the connection to the database to ensure it is active and functioning. Check for any network issues that may be affecting connectivity.
  Monitor System Performance: Use transaction codes like ST03N or ST06 to monitor system performance and identify any bottlenecks. If the system is under heavy load, consider optimizing queries or increasing resources.
  Review Authorizations: Ensure that the user account running the data collector has the necessary authorizations to access the required data.
  Check Logs: Review the system logs (transaction SM21) and the data collector logs for any additional error messages or warnings that could provide more context on the issue.
  Restart Data Collector: Sometimes, simply restarting the data collector can resolve temporary issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST03N (Workload Analysis), ST06 (Operating System Monitor), and SM21 (System Log) for monitoring and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for the Performance and Alert Monitor for detailed configuration and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.