How To Fix DB6228 - No online backup is running

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6 - DB6: Alert Monitoring and Alert Configuration

• Message number: 228

• Message text: No online backup is running

Copy of 1st and 2nd blocks of DB6 227

What causes this issue?

If the time window for stack processing is very small due to high
availability demands, you must perform a data backup parallel to running
operation (Online data backup).
In contrast to offline data backup, which requires exclusive access to
the database, online data backup can be performed during running SAP
system operating.

System Response

If a backup is running in parallel, system performance is reduced.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6228 - No online backup is running ?

  The SAP error message DB6228 "No online backup is running" typically indicates that the database system is unable to find an active online backup session. This can occur in various scenarios, particularly when the system is trying to perform operations that require a backup to be in progress or when it is attempting to access backup-related information.
  Causes:
  
  No Active Backup: There is simply no online backup currently running. This can happen if a backup was not initiated or if it has already completed.
  Backup Process Failure: The backup process may have failed or been interrupted, leading to the system not recognizing an active backup.
  Configuration Issues: There may be misconfigurations in the database or SAP system settings that prevent the backup from being recognized.
  Database State: The database might be in a state that does not allow for backups, such as being in recovery mode or having insufficient resources.
  
  Solutions:
  
  Start an Online Backup: If no backup is currently running, initiate a new online backup. This can typically be done through the SAP GUI or command line, depending on your database system.
  Check Backup Logs: Review the logs for any previous backup attempts to identify if there were any errors or issues that caused the backup to fail.
  Verify Configuration: Ensure that the database and SAP configurations are set up correctly for backups. This includes checking parameters related to backup and recovery.
  Database Health Check: Perform a health check on the database to ensure it is in a stable state and that there are no underlying issues affecting its operation.
  Consult Documentation: Refer to the specific database documentation (e.g., for Oracle, SQL Server, HANA, etc.) for guidance on backup procedures and troubleshooting.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Database Documentation: Review the documentation for your specific database system to understand how it handles backups and any specific commands or configurations that may be relevant.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your database administrator or SAP support for further assistance.