How To Fix D9771 - Document and item number were taken from the output table

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 771

• Message text: Document and item number were taken from the output table

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message D9771 - Document and item number were taken from the output table ?

  The SAP error message D9771, which states "Document and item number were taken from the output table," typically occurs in the context of document processing, particularly when dealing with output management in SAP. This error can arise in various scenarios, such as during the processing of invoices, delivery documents, or other transactional documents.
  Cause:
  
  
  Output Determination Issues: The error often indicates that the system is unable to find the appropriate document or item number in the expected tables, and instead, it is retrieving them from an output table. This can happen if the output determination procedure is not set up correctly or if there are inconsistencies in the data.
  
  
  Missing or Incorrect Configuration: If the output types, conditions, or access sequences are not configured properly, the system may not be able to generate the required document numbers.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that lead to the system being unable to retrieve the correct document or item numbers.
  
  
  Custom Development: If there are custom developments or enhancements in the output processing logic, they may inadvertently lead to this error.
  
  
  Solution:
  
  
  Check Output Configuration: Review the output determination configuration in the relevant transaction (e.g., NACE for output types). Ensure that the output types, access sequences, and condition records are set up correctly.
  
  
  Review Document Flow: Check the document flow to ensure that all necessary documents are created and that there are no missing links in the process.
  
  
  Data Consistency Check: Perform a consistency check on the relevant master and transactional data. Ensure that all required fields are populated and that there are no discrepancies.
  
  
  Debugging: If the issue persists, consider debugging the output determination process to identify where the system is failing to retrieve the correct document or item numbers.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on configuration.
  
  
  Engage SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to output determination, such as NACE (for output types) and other relevant transactions for document processing.
  Documentation: Review SAP documentation on output management and output determination procedures for a better understanding of how the system processes output requests.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the D9771 error in your SAP system.