How To Fix CY831 - Dispatching sequence: Structure &1 is not currently supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CY - Capacity Requirements Planning

  • Message number: 831

  • Message text: Dispatching sequence: Structure &1 is not currently supported

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  • What causes this issue?

    To determine the dispatching sequence use a sort key or a sort-layout
    key that contains fields in the structure &1.
    Currently this structure cannot be used.

    System Response

    The fields in the structure &1 are not taken into account during the
    sort.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CY831 - Dispatching sequence: Structure &1 is not currently supported ?

    The SAP error message CY831 indicates that there is an issue with the dispatching sequence for a specific structure in the context of SAP's Capacity Planning or Production Planning modules. This error typically arises when the system encounters a structure that is not supported for the operation you are trying to perform.

    Cause:

    1. Unsupported Structure: The structure referenced in the error message (&1) is not supported by the current configuration or version of the SAP system.
    2. Configuration Issues: There may be a misconfiguration in the settings related to capacity planning or dispatching sequences.
    3. Version Limitations: The version of SAP you are using may not support certain structures or functionalities that are being referenced.
    4. Data Integrity Issues: There may be inconsistencies or errors in the master data or transactional data that are causing the system to fail in recognizing the structure.

    Solution:

    1. Check Configuration: Review the configuration settings for capacity planning and dispatching sequences in your SAP system. Ensure that the structures you are trying to use are properly defined and supported.
    2. Review Master Data: Check the master data related to the structures involved. Ensure that all necessary data is correctly maintained and that there are no inconsistencies.
    3. Update SAP Version: If you are using an older version of SAP, consider upgrading to a newer version that supports the required structures.
    4. Consult Documentation: Refer to SAP documentation or notes related to the error message CY831 for any specific guidance or patches that may address the issue.
    5. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help diagnose the problem.

    Related Information:

    • Transaction Codes: You may want to check transaction codes related to capacity planning (e.g., CM01, CM21) or production planning (e.g., MD04, MD01) to see if the error occurs in specific transactions.
    • SAP Notes: Search for SAP Notes related to error CY831 in the SAP Support Portal. There may be specific fixes or workarounds documented.
    • Community Forums: Check SAP community forums or user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights or solutions.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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