How To Fix CY804 - Error when dispatching. You should look in the log.

SAP Error Message - Details

• Message type: E = Error

• Message class: CY - Capacity Requirements Planning

• Message number: 804

• Message text: Error when dispatching. You should look in the log.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CY804 - Error when dispatching. You should look in the log. ?

  The SAP error message CY804 typically indicates an issue related to the dispatching of a production order or a related process in the SAP system. This error can arise from various causes, and understanding the specific context is crucial for troubleshooting. Here are some common causes, potential solutions, and related information for the CY804 error:
  Causes:
  
  Missing or Incorrect Data: The error may occur if there are missing or incorrect entries in the production order, such as missing components, incorrect routing, or invalid work center assignments.
  Capacity Issues: If the work center has insufficient capacity or is overloaded, the system may not be able to dispatch the order.
  Status Issues: The production order may be in a status that does not allow for dispatching, such as "TECO" (Technically Completed) or "CLOSE".
  Logistics Execution Issues: Problems in the logistics execution process, such as missing delivery documents or issues with stock availability, can also trigger this error.
  Configuration Issues: Incorrect configuration settings in the production planning module or related areas can lead to dispatching errors.
  
  Solutions:
  
  Check the Production Order: Review the production order for any missing or incorrect data. Ensure that all components, routing, and work center assignments are correct.
  Review Capacity Planning: Check the capacity of the work center to ensure it can handle the load. If necessary, adjust the capacity or reschedule the order.
  Verify Order Status: Ensure that the production order is in a status that allows for dispatching. If it is in a restricted status, you may need to change it to a status that permits dispatching.
  Examine Logs: Look into the application logs (transaction SLG1) for more detailed error messages or warnings that can provide additional context for the CY804 error.
  Check Configuration: Review the configuration settings in the production planning module to ensure they are set up correctly. This may involve consulting with a functional consultant or SAP support.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address the CY804 error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order), CO03 (Display Production Order), and SLG1 (Application Log).
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and any logs you have reviewed.
  Documentation: Review SAP documentation related to production order processing and dispatching for additional insights and best practices.
  
  By following these steps, you should be able to identify the root cause of the CY804 error and implement an appropriate solution.