How To Fix CY376 - Person not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CY - Capacity Requirements Planning

• Message number: 376

• Message text: Person not found

What causes this issue?

The personnel number entered or the short description entered for a
person does not exist.
It is also possible that the person is not working at the work center
at the time specified.

System Response

The split cannot be assigned.

How to fix this error?

Enter a valid personnel number or short description for a person.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CY376 - Person not found ?

  The SAP error message CY376: Person not found typically occurs in the context of SAP's Human Capital Management (HCM) or related modules when the system is unable to locate a specific person or employee record based on the criteria provided. This can happen in various scenarios, such as when trying to assign a person to a position, during payroll processing, or when accessing employee data.
  Causes:
  
  Incorrect Personnel Number: The personnel number entered may be incorrect or does not exist in the system.
  Data Deletion: The employee record may have been deleted or archived, making it unavailable for the current operation.
  Authorization Issues: The user may not have the necessary authorizations to view or access the employee's data.
  Data Synchronization Issues: If the system is integrated with other systems (like an external HR system), there may be synchronization issues leading to missing records.
  Incorrect Selection Criteria: The selection criteria used to search for the person may be incorrect or too restrictive.
  
  Solutions:
  
  Verify Personnel Number: Check the personnel number or any other identifier you are using to ensure it is correct.
  Check Employee Status: Ensure that the employee record is active and has not been deleted or archived.
  Review Authorizations: Confirm that you have the necessary permissions to access the employee's data. You may need to contact your system administrator for assistance.
  Data Consistency Check: If the system is integrated with other applications, ensure that data synchronization is functioning correctly and that all records are up to date.
  Adjust Selection Criteria: If applicable, broaden the search criteria to see if the person can be found with less restrictive parameters.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes (like PA20 for displaying employee data) that could lead to this error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.