How To Fix CX708 - Internal error - instance & is not ROOT in configuration

SAP Error Message - Details

• Message type: E = Error

• Message class: CX - Nachrichten für Konfigurationsprozess

• Message number: 708

• Message text: Internal error - instance & is not ROOT in configuration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX708 - Internal error - instance & is not ROOT in configuration ?

  The SAP error message "CX708 Internal error - instance & is not ROOT in configuration" typically indicates an issue with the configuration of the system, particularly in relation to the instance hierarchy or the system landscape configuration. This error can occur in various contexts, such as during system startup, when performing system administration tasks, or when executing certain transactions.
  Cause:
  
  Instance Configuration Issues: The error suggests that the instance being referenced is not recognized as a root instance in the system configuration. This could be due to misconfiguration in the instance profiles or the system landscape configuration.
  Incorrect Instance Type: The instance may not be set up correctly in the SAP system, leading to it being classified incorrectly (e.g., as a non-root instance).
  Corrupted Configuration: There may be corruption in the configuration files or the system's internal data structures that define the instance hierarchy.
  Transport Issues: If changes were transported between systems, there might be inconsistencies in the instance configuration.
  
  Solution:
  
  
  Check Instance Configuration:
  
  Review the instance profiles in the SAP system. Ensure that the instance in question is correctly defined as a root instance.
  Use transaction RZ10 to check the instance profile parameters and ensure they are set correctly.
  
  
  
  Review System Landscape Configuration:
  
  Use transaction SMLT to check the system landscape configuration. Ensure that the instance is correctly defined in the landscape.
  Verify that the instance is part of the correct system group and that its role is correctly assigned.
  
  
  
  Check for Transport Issues:
  
  If the error occurred after a transport, check the transport logs for any errors or warnings that might indicate issues with the configuration.
  If necessary, revert the transport or manually adjust the configuration to resolve inconsistencies.
  
  
  
  Restart the Instance:
  
  Sometimes, simply restarting the instance can resolve transient issues. Ensure that all instances are properly shut down and restarted.
  
  
  
  Check SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error with additional troubleshooting steps or patches.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ10 (Profile Maintenance), SMLT (System Landscape), and SM21 (System Log) for troubleshooting.
  SAP Documentation: Review SAP documentation related to system configuration and instance management for best practices.
  System Logs: Check system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CX708 error in your SAP system.