How To Fix CVI_TOOLS_SUPPORT128 - Contact Person mapping is not active

CVI_TOOLS_SUPPORT128 - Overview

• Message type: E = Error

• Message class: CVI_TOOLS_SUPPORT - Tools for Supportability of the Customer/Vendor--Integration

• Message number: 128

• Message text: Contact Person mapping is not active

Self-Explanatory Message

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CVI_TOOLS_SUPPORT128 - Details

• The SAP error message CVI_TOOLS_SUPPORT128 indicates that the mapping for the contact person is not active in the Customer-Vendor Integration (CVI) framework. This typically occurs when there is an issue with the configuration or activation of the contact person mapping in the system.
  
  Cause:
  
  Inactive Mapping: The mapping for contact persons between the customer and vendor master data is not activated.
  
  Configuration Issues: There may be missing or incorrect configuration settings in the CVI settings.
  Data Inconsistencies: There could be inconsistencies in the data that prevent the mapping from being activated.
  Missing Customizing: The necessary customizing settings for contact person mapping may not have been completed.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Mapping Activation:
  
  Go to the transaction code CVI or CVI_CUST in your SAP system.
  Navigate to the relevant settings for contact person mapping.
  Ensure that the mapping for contact persons is activated.
  
  
  
  Review Configuration:
  
  Access the transaction SPRO (SAP Project Reference Object).
  Navigate to Cross-Application Components >