How To Fix CVI_TOOLS_SUPPORT118 - Cannot update user selected datasets


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVI_TOOLS_SUPPORT - Tools for Supportability of the Customer/Vendor--Integration

  • Message number: 118

  • Message text: Cannot update user selected datasets

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CVI_TOOLS_SUPPORT118 - Cannot update user selected datasets ?

    The SAP error message CVI_TOOLS_SUPPORT118 with the description "Cannot update user selected datasets" typically occurs in the context of the Customer-Vendor Integration (CVI) process. This error indicates that there is an issue with updating the datasets that have been selected by the user, which can be due to various reasons.

    Causes:

    1. Data Locking: The datasets you are trying to update may be locked by another process or user, preventing modifications.
    2. Authorization Issues: The user may not have the necessary authorizations to update the selected datasets.
    3. Inconsistent Data: There may be inconsistencies or errors in the data that prevent the update from being processed.
    4. Technical Issues: There could be underlying technical issues, such as problems with the database or the application layer.
    5. Configuration Issues: Incorrect configuration settings in the CVI or related modules may lead to this error.

    Solutions:

    1. Check Data Locking: Ensure that the datasets are not locked by another user or process. You can check for locks using transaction codes like SM12 to see if there are any active locks on the relevant tables.
    2. Review Authorizations: Verify that the user has the necessary authorizations to perform the update. You can check this using transaction SU53 to analyze authorization failures.
    3. Data Consistency Check: Run consistency checks on the data to identify and resolve any inconsistencies. You can use transaction CVI_CHECK or similar tools to validate the data.
    4. Technical Monitoring: Check the system logs (transaction SM21) and short dumps (transaction ST22) for any related errors that might provide more context on the issue.
    5. Configuration Review: Review the configuration settings related to CVI to ensure they are set up correctly. This may involve checking the settings in transaction SPRO under the relevant CVI configuration sections.
    6. Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CVI_CHECK, SM12, SU53, SM21, and ST22 for troubleshooting.
    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
    • Documentation: Review the official SAP documentation on Customer-Vendor Integration for best practices and troubleshooting steps.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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