How To Fix CVI_TOOLS_SUPPORT112 - Cannot retrieve field label

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_TOOLS_SUPPORT - Tools for Supportability of the Customer/Vendor--Integration

• Message number: 112

• Message text: Cannot retrieve field label

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_TOOLS_SUPPORT112 - Cannot retrieve field label ?

  The SAP error message CVI_TOOLS_SUPPORT112: Cannot retrieve field label typically occurs in the context of the Customer-Vendor Integration (CVI) framework. This error indicates that the system is unable to retrieve the label for a specific field, which can hinder the proper functioning of the integration between customer and vendor master data.
  Causes:
  
  Missing Field Labels: The field labels may not be defined in the system for the specific data element or field being referenced.
  Configuration Issues: There may be issues with the configuration of the CVI settings or the related data model.
  Transport Issues: If the system has recently undergone a transport of changes, it’s possible that the field labels were not transported correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the field labels.
  Data Dictionary Issues: There could be inconsistencies or errors in the data dictionary that prevent the retrieval of field labels.
  
  Solutions:
  
  Check Field Labels: Verify that the field labels are correctly defined in the data dictionary (transaction SE11). Ensure that the relevant data elements have associated labels.
  Review CVI Configuration: Check the configuration settings for CVI in transaction SPRO. Ensure that all necessary settings are correctly configured.
  Transport Check: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the relevant fields and data.
  Data Dictionary Consistency: Use transaction SE11 to check for inconsistencies in the data dictionary. You can also use transaction SE14 to check and adjust database objects if necessary.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  CVI Documentation: Review the official SAP documentation on Customer-Vendor Integration for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.