How To Fix CTS_PLG_MSG021 - Plugin &1 was not found: SAP Basis release &2 and patch level &3 too low


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CTS_PLG_MSG - Plugin messages

  • Message number: 021

  • Message text: Plugin &1 was not found: SAP Basis release &2 and patch level &3 too low

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CTS_PLG_MSG021 - Plugin &1 was not found: SAP Basis release &2 and patch level &3 too low ?

    The SAP error message CTS_PLG_MSG021 indicates that a specific plugin (denoted as &1) is not found because the SAP Basis release (&2) and patch level (&3) are too low to support that plugin. This error typically arises in the context of Change and Transport System (CTS) when trying to use a plugin that requires a higher version of the SAP Basis.

    Cause:

    1. Version Compatibility: The plugin you are trying to use is not compatible with the current version of your SAP system. Each plugin has specific requirements regarding the minimum SAP Basis version and patch level.
    2. Missing Plugin: The plugin may not be installed or activated in your SAP system.
    3. Outdated System: Your SAP system may be outdated and not have the necessary updates or patches that support the plugin.

    Solution:

    1. Check Plugin Requirements: Verify the documentation for the plugin to determine the minimum SAP Basis version and patch level required. Ensure that your system meets these requirements.
    2. Upgrade SAP Basis: If your current version is below the required level, consider upgrading your SAP Basis to a version that supports the plugin.
    3. Install the Plugin: If the plugin is not installed, you may need to install it. This can typically be done through the SAP Software Update Manager (SUM) or by using the appropriate transport requests.
    4. Apply Patches: If your SAP Basis version is correct but the patch level is too low, apply the necessary patches to bring your system up to the required level.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may provide additional guidance or fixes related to this error.

    Related Information:

    • SAP Notes: Look for specific SAP Notes related to the plugin and the error message. These notes often contain important information about compatibility, known issues, and solutions.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
    • Transaction Codes: Use transaction codes like SPAM or SAINT to manage and apply patches and add-ons.

    By following these steps, you should be able to resolve the CTS_PLG_MSG021 error and successfully use the desired plugin in your SAP environment.

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