How To Fix CSM_DATA_SUP070 - Update is active

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM_DATA_SUP - Message Class for CCMS CSM Data Supplier

• Message number: 070

• Message text: Update is active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CSM_DATA_SUP070 - Update is active ?

  The SAP error message CSM_DATA_SUP070: Update is active typically occurs in the context of the SAP Customer Service Management (CSM) module when there is an ongoing update process that is preventing further actions on the data. This can happen during data updates, migrations, or when certain transactions are being processed.
  Cause:
  
  Ongoing Update Process: The most common cause is that an update process is currently running, which locks the data and prevents other operations from being executed.
  Long-running Transactions: If a transaction takes too long to complete, it may lead to this error if another transaction tries to access the same data.
  Database Locks: Sometimes, database locks can occur due to various reasons, such as uncommitted transactions or deadlocks.
  
  Solution:
  
  Wait for the Update to Complete: If you are aware of an ongoing update, the simplest solution is to wait until it completes. You can check the status of the update in the system.
  Check for Long-running Transactions: Use transaction codes like SM50 (Process Overview) or SM66 (Global Process Overview) to identify any long-running processes that may be causing the lock.
  Release Locks: If you find that a transaction is stuck, you may need to release the lock. This can be done using transaction SM12 (Display and Delete Locks). However, be cautious when doing this, as it may lead to data inconsistencies if not handled properly.
  Check Update Logs: Review the update logs to identify any issues that may have caused the update to hang or take longer than expected.
  System Restart: In some cases, a system restart may be necessary to clear any persistent locks or issues.
  Consult Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate further, as they can provide insights into system performance and database issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Performance: Regularly monitor system performance and database health to prevent such issues from occurring in the future.
  
  By following these steps, you should be able to resolve the CSM_DATA_SUP070 error and understand its underlying causes.