How To Fix CSM_DATA_SUP062 - &1, started on &2, active for &4 day(s)

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM_DATA_SUP - Message Class for CCMS CSM Data Supplier

• Message number: 062

• Message text: &1, started on &2, active for &4 day(s)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CSM_DATA_SUP062 - &1, started on &2, active for &4 day(s) ?

  The SAP error message CSM_DATA_SUP062 typically relates to issues in the context of the Customer Service Management (CSM) module, particularly concerning data supply or data synchronization problems. The message indicates that there is a data supply issue that has been active for a certain number of days.
  Cause:
  
  Data Supply Issues: The error may arise due to problems in the data supply chain, such as missing or incomplete data that is required for processing.
  Configuration Errors: Incorrect configuration settings in the CSM module or related components can lead to this error.
  System Performance: If the system is under heavy load or if there are performance issues, it may not be able to process data in a timely manner.
  Integration Problems: Issues with integration points between different SAP modules or external systems can also cause data supply errors.
  
  Solution:
  
  Check Data Supply: Review the data supply processes to ensure that all necessary data is being provided and that there are no missing or incomplete records.
  Configuration Review: Verify the configuration settings in the CSM module to ensure they are set up correctly. This may involve checking settings related to data synchronization and supply.
  System Monitoring: Monitor system performance to identify any bottlenecks or issues that may be affecting data processing. This may involve checking system logs and performance metrics.
  Integration Checks: If the issue is related to integration with other systems, check the integration points and ensure that data is being transmitted correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to the CSM module for specific guidance on resolving this error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant logs.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to CSM_DATA_SUP062 for any known issues or patches that may address the problem.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in monitoring and troubleshooting data supply issues (e.g., SLG1 for application logs).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.