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Message type: E = Error
Message class: CSM_DATA_SUP - Message Class for CCMS CSM Data Supplier
Message number: 052
Message text: No value for red threshold value in row &1
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CSM_DATA_SUP052
- No value for red threshold value in row &1 ?The SAP error message CSM_DATA_SUP052 indicates that there is no value for the red threshold in a specific row of data. This error typically arises in the context of SAP's Customer Service Management (CSM) or similar modules where threshold values are used to evaluate performance metrics or other key indicators.
Cause:
The error occurs when the system expects a value for the red threshold (which usually indicates a critical or warning level) but finds that the value is missing or not defined in the relevant data row. This can happen due to:
- Incomplete Data Entry: The threshold values may not have been entered during the configuration or data entry process.
- Data Migration Issues: If data was migrated from another system, some values may not have been transferred correctly.
- Configuration Errors: The configuration settings for the thresholds may not have been set up properly in the system.
Solution:
To resolve the error, you can take the following steps:
Check Data Entry:
- Navigate to the relevant transaction or configuration area where the threshold values are defined.
- Verify that the red threshold value is entered for the specific row indicated in the error message.
Update Configuration:
- If the threshold values are part of a configuration setting, ensure that all necessary values are defined correctly.
- If you are using a custom configuration, review the settings to ensure they align with your business requirements.
Data Migration Review:
- If this issue arose after a data migration, review the migration logs and ensure that all necessary data was transferred correctly.
- Correct any discrepancies in the data and re-import if necessary.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidance on setting up thresholds in your version of SAP.
Contact Support:
- If the issue persists after checking the above, consider reaching out to SAP support or your internal IT team for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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