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Message type: E = Error
Message class: CSM_DATA_SUP - Message Class for CCMS CSM Data Supplier
Message number: 032
Message text: &1, started at &2, active for &4 minutes
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CSM_DATA_SUP032
- &1, started at &2, active for &4 minutes ?The SAP error message CSM_DATA_SUP032 typically indicates an issue related to data supply in the context of SAP's Customer Service Management (CSM) or similar modules. The message format suggests that it is reporting a problem with a data supply process that started at a specific time and has been active for a certain duration.
Cause:
- Data Supply Issues: The error may arise due to problems in the data supply chain, such as missing data, incorrect configurations, or issues with the data source.
- Timeouts: The process may have exceeded a predefined time limit, leading to a timeout error.
- System Performance: High system load or performance issues could cause delays in data processing.
- Configuration Errors: Incorrect settings in the CSM configuration or related modules may lead to this error.
Solution:
- Check Logs: Review the application logs and system logs for more detailed error messages that can provide insights into the root cause.
- Monitor Performance: Check system performance metrics to identify any bottlenecks or resource constraints that may be affecting data processing.
- Data Validation: Ensure that all required data is available and correctly formatted. Validate the data sources and configurations.
- Increase Timeout Settings: If the process is timing out, consider increasing the timeout settings for the relevant processes.
- Restart the Process: If the process is stuck, you may need to restart it or the entire application to clear any temporary issues.
- Consult Documentation: Refer to SAP documentation or support notes related to CSM for specific guidance on this error message.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.
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