How To Fix CSM_DATA_SUP032 - &1, started at &2, active for &4 minutes


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CSM_DATA_SUP - Message Class for CCMS CSM Data Supplier

  • Message number: 032

  • Message text: &1, started at &2, active for &4 minutes

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CSM_DATA_SUP032 - &1, started at &2, active for &4 minutes ?

    The SAP error message CSM_DATA_SUP032 typically indicates an issue related to data supply in the context of SAP's Customer Service Management (CSM) or similar modules. The message format suggests that it is reporting a problem with a data supply process that started at a specific time and has been active for a certain duration.

    Cause:

    1. Data Supply Issues: The error may arise due to problems in the data supply chain, such as missing data, incorrect configurations, or issues with the data source.
    2. Timeouts: The process may have exceeded a predefined time limit, leading to a timeout error.
    3. System Performance: High system load or performance issues could cause delays in data processing.
    4. Configuration Errors: Incorrect settings in the CSM configuration or related modules may lead to this error.

    Solution:

    1. Check Logs: Review the application logs and system logs for more detailed error messages that can provide insights into the root cause.
    2. Monitor Performance: Check system performance metrics to identify any bottlenecks or resource constraints that may be affecting data processing.
    3. Data Validation: Ensure that all required data is available and correctly formatted. Validate the data sources and configurations.
    4. Increase Timeout Settings: If the process is timing out, consider increasing the timeout settings for the relevant processes.
    5. Restart the Process: If the process is stuck, you may need to restart it or the entire application to clear any temporary issues.
    6. Consult Documentation: Refer to SAP documentation or support notes related to CSM for specific guidance on this error message.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • System Configuration: Review the configuration settings in the CSM module to ensure they align with best practices and requirements.

    If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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