How To Fix CSM005 - Internal error: Function module &1, semantic &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM - Messages for CCMS Central System Management

• Message number: 005

• Message text: Internal error: Function module &1, semantic &2 does not exist

What causes this issue?

Reserved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CSM005 - Internal error: Function module &1, semantic &2 does not exist ?

  The SAP error message CSM005 indicates that there is an internal error related to a function module that the system is trying to access, but it cannot find the specified function module. This error typically arises in the context of the Customer Service Management (CSM) module or related areas.
  Cause:
  
  Missing Function Module: The function module specified in the error message does not exist in the system. This could be due to a missing transport or an incomplete installation of a component.
  Incorrect Configuration: The system may be incorrectly configured, leading to the call of a non-existent function module.
  Version Mismatch: If there are inconsistencies between different components or versions of SAP, it may lead to this error.
  Custom Development: If there are custom developments or modifications that reference a function module that has been deleted or renamed, this error can occur.
  
  Solution:
  
  Check Function Module: Verify if the function module mentioned in the error message exists in the system. You can do this by using transaction code SE37 (Function Builder) to search for the function module.
  Transport Requests: If the function module is missing, check if there are any transport requests that need to be imported. Ensure that all necessary transports have been applied.
  System Configuration: Review the configuration settings related to the CSM module to ensure that everything is set up correctly.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to debugging tools, you can try to trace the execution to see where the call to the function module is made and why it fails.
  Consult Documentation: Review the documentation for the specific module or functionality you are working with to ensure that all prerequisites are met.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: SE37 (Function Builder), SE80 (Object Navigator), ST22 (Dump Analysis), SM21 (System Log).
  SAP Notes: Always check the SAP Support Portal for any relevant notes that might provide a fix or workaround for the error.
  System Logs: Review system logs for additional context or related errors that might help in diagnosing the issue.
  
  By following these steps, you should be able to identify the cause of the CSM005 error and implement a solution.