How To Fix CSM002 - Internal error: Function module &1 CSMBK_OBJ update failed

CSM002 - Overview

• Message type: E = Error

• Message class: CSM - Messages for CCMS Central System Management

• Message number: 002

• Message text: Internal error: Function module &1 CSMBK_OBJ update failed

What causes this issue?

Reserved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CSM002 - Details

• The SAP error message CSM002, which states "Internal error: Function module &1 CSMBK_OBJ update failed," typically indicates that there is an issue with the function module responsible for updating the object in the Customer Service Management (CSM) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  
  Configuration Issues: Incorrect configuration settings in the CSM module or related components can lead to this error.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the update.
  Database Issues: Problems with the database, such as locks or corruption, can prevent the function module from executing successfully.
  Program Errors: There may be bugs or issues in the custom code or enhancements that affect the function module.
  
  Solutions:
  
  Check the Logs: Review the application logs