How To Fix /CRYSTAL/CA_MSG020 - Version check program finished.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CRYSTAL/CA_MSG -

  • Message number: 020

  • Message text: Version check program finished.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /CRYSTAL/CA_MSG020 - Version check program finished. ?

    The SAP error message /CRYSTAL/CA_MSG020 Version check program finished typically indicates that there is a version mismatch or compatibility issue with the Crystal Reports software or its integration with SAP. This error can occur during the execution of reports or when trying to access Crystal Reports functionalities within the SAP environment.

    Cause:

    1. Version Mismatch: The version of Crystal Reports installed may not be compatible with the version of SAP you are using.
    2. Incorrect Configuration: The configuration settings for Crystal Reports in the SAP system may not be set up correctly.
    3. Missing Updates: Either SAP or Crystal Reports may require updates or patches that have not been applied.
    4. Installation Issues: There may have been issues during the installation of Crystal Reports or its integration with SAP.

    Solution:

    1. Check Compatibility: Verify that the version of Crystal Reports you are using is compatible with your version of SAP. Refer to the official SAP and Crystal Reports documentation for compatibility matrices.
    2. Update Software: Ensure that both SAP and Crystal Reports are updated to the latest versions. Apply any necessary patches or updates.
    3. Reconfigure Settings: Review the configuration settings for Crystal Reports in the SAP system. Ensure that all paths and settings are correctly configured.
    4. Reinstall Crystal Reports: If the issue persists, consider uninstalling and then reinstalling Crystal Reports to ensure a clean installation.
    5. Consult Logs: Check the SAP and Crystal Reports logs for any additional error messages or warnings that could provide more context about the issue.
    6. Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or the support team for Crystal Reports for further assistance.

    Related Information:

    • Documentation: Refer to the official SAP Help Portal and Crystal Reports documentation for detailed information on installation, configuration, and troubleshooting.
    • Community Forums: Engage with SAP community forums or Crystal Reports user groups where similar issues may have been discussed.
    • SAP Notes: Search for relevant SAP Notes that may address known issues or provide specific solutions related to the error message.

    By following these steps, you should be able to identify and resolve the issue related to the /CRYSTAL/CA_MSG020 Version check program finished error message.

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