How To Fix CRMS4_SRV_API068 - Specify a cancellation date and time.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 068

• Message text: Specify a cancellation date and time.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API068 - Specify a cancellation date and time. ?

  The SAP error message CRMS4_SRV_API068 indicates that a cancellation date and time must be specified when attempting to cancel a service order or a related transaction in the SAP CRM system. This error typically arises in scenarios where a service order is being processed, and the system requires a specific date and time to record the cancellation accurately.
  
  Cause:
  The error occurs due to the following reasons:
  
  Missing Cancellation Date/Time: The user did not provide a cancellation date and time when attempting to cancel the service order.
  System Configuration: The system may be configured to require a cancellation date and time for certain operations, and this requirement is not being met.
  User Input Error: The user may have overlooked the fields for entering the cancellation date and time.
  
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Provide Cancellation Date and Time:
  
  When you are in the transaction where the error occurs, look for fields labeled "Cancellation Date" and "Cancellation