How To Fix CRMS4_SRV_API065 - Release status for reference service order &1 is not active.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 065

• Message text: Release status for reference service order &1 is not active.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API065 - Release status for reference service order &1 is not active. ?

  The SAP error message CRMS4_SRV_API065 indicates that the release status for a reference service order is not active. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process or reference a service order that is not in a valid state for the operation you are attempting to perform.
  
  Cause:
  
  Inactive Release Status: The service order you are trying to reference has a release status that is not active. This could mean that the order is in a status that does not allow further processing (e.g., it might be in a draft state or has been completed/closed).
  
  Configuration Issues: There may be configuration settings in the system that define which statuses are considered active or valid for processing.
  Data Integrity Issues: There could be issues with the data integrity of the service order, such as missing or incorrect information that prevents it from being processed.
  
  
  Solution:
  
  
  Check the Status of the