How To Fix CRMS4_SRV_API026 - Quantity in item &1 can have a maximum of three decimal places.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 026

• Message text: Quantity in item &1 can have a maximum of three decimal places.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API026 - Quantity in item &1 can have a maximum of three decimal places. ?

  The SAP error message CRMS4_SRV_API026 indicates that the quantity specified for an item in a transaction can only have a maximum of three decimal places. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service orders, quotations, or similar documents where item quantities are specified.
  Cause:
  The error is triggered when the quantity entered for an item exceeds the allowed precision of three decimal places. For example, if you try to enter a quantity like 10.1234, it will result in this error because it has four decimal places.
  Solution:
  To resolve this error, you should ensure that the quantity you are entering for the item adheres to the three-decimal-place limit. Here are the steps you can take:
  
  
  Check the Quantity: Review the quantity you are trying to enter and ensure it has no more than three decimal places. For example, change 10.1234 to 10.123 or 10.12.
  
  
  Adjust Input: If you are using a program or interface to input the quantity, make sure that it is formatted correctly before submission.
  
  
  Validation: Implement validation checks in your input forms or interfaces to prevent users from entering quantities with more than three decimal places.
  
  
  Review Configuration: If you believe that the business process requires more precision, you may need to review the configuration settings in SAP to see if the decimal places can be adjusted. However, this may not always be possible due to business rules or system limitations.
  
  
  User Training: Educate users about the limitations of quantity entry in the system to prevent future occurrences of this error.
  
  
  Related Information:
  
  
  Decimal Places Configuration: The number of decimal places allowed for quantities can be configured in the material master or in the relevant customizing settings in SAP. This is typically found under the settings for the specific material type or in the general settings for the system.
  
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error message.
  
  
  Testing: After making changes, conduct thorough testing to ensure that the error does not occur again and that the system behaves as expected.
  
  
  By following these steps, you should be able to resolve the error and ensure that quantities are entered correctly in your SAP CRM system.