How To Fix CRMS4_PS_BUFFER085 - Error during deletion of record &1 in table &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 085

• Message text: Error during deletion of record &1 in table &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER085 - Error during deletion of record &1 in table &2 ?

  The SAP error message CRMS4_PS_BUFFER085 indicates that there was an error during the deletion of a record in a specific table. This error typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with the persistence layer or buffer management.
  Cause:
  The error can be caused by several factors, including:
  
  Database Locking Issues: The record you are trying to delete may be locked by another transaction or user, preventing the deletion.
  Referential Integrity Violations: There may be foreign key constraints that prevent the deletion of the record because it is still referenced by other records in the database.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the deletion from being processed correctly.
  Authorization Issues: The user attempting to perform the deletion may not have the necessary permissions to delete records from the specified table.
  System Errors: There could be underlying system errors or bugs that are causing the deletion process to fail.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the record you are trying to delete. If there are locks, you may need to wait for them to be released or contact the user who holds the lock.
  
  
  Review Referential Integrity: Check if the record you are trying to delete is referenced by other records. You can use transaction codes like SE11 to analyze the table structure and relationships.
  
  
  Data Consistency Check: Run consistency checks on the relevant tables to identify any data inconsistencies. You can use transaction codes like SE38 to execute relevant programs for consistency checks.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to delete records from the specified table. You can check user roles and authorizations using transaction code SU53.
  
  
  Review Logs: Check the application logs for more detailed error messages that can provide additional context about the failure. You can use transaction code SLG1 to view application logs.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11 (Data Dictionary), SM12 (Lock Entries), SLG1 (Application Log), and SU53 (Authorization Check).
  SAP Documentation: Review SAP documentation related to CRM and database management for more insights into handling errors and managing data integrity.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRMS4_PS_BUFFER085 error effectively.