How To Fix CRMS4_PS_BUFFER049 - Item group ID not assigned to NCD header object ID &1 (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 049

• Message text: Item group ID not assigned to NCD header object ID &1 (internal error)

What causes this issue?

An internal program error has occurred.
Method &V2& of the net calculation documents (NCD) buffer class &V1& was
called to process the NCD header with object &V3&.
Since no
<DS:DE.CRMS4_PS_ITEM_GROUP_GUID>ItemgroupID</> is assigned to the NCD
header &V3&, no items exist.

System Response

The system terminates the process.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check if the problem has been caused by customer-specific adjustments.
If this is not the case, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER049 - Item group ID not assigned to NCD header object ID &1 (internal error) ?

  The SAP error message CRMS4_PS_BUFFER049 indicates that there is an issue with the assignment of an item group ID to a Non-Contract Document (NCD) header object. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with service orders, quotations, or other documents that utilize item groups.
  Cause:
  
  Missing Configuration: The item group ID may not be properly configured or assigned in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the NCD header object, such as missing or incorrect entries in the database.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling item group IDs correctly.
  Transport Issues: If the system has recently undergone a transport of changes, it might not have been properly executed, leading to missing configurations.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for item groups in the SAP system. Ensure that the item group ID is correctly defined and assigned to the relevant NCD header object.
  Use transaction codes like SPRO to navigate to the relevant configuration settings.
  
  
  
  Data Validation:
  
  Validate the data for the NCD header object. Check if the item group ID is correctly assigned and that there are no missing entries.
  You can use transaction codes like SE16 or SE11 to check the database tables related to NCDs and item groups.
  
  
  
  Review Custom Code:
  
  If there are any custom developments, review the code to ensure that it correctly handles the assignment of item group IDs.
  Check for any recent changes that might have affected the functionality.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If needed, re-transport the relevant objects or configurations.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE16, SE11, SPRO, and SE80 for data inspection and configuration.
  Documentation: Review SAP documentation related to CRM item management and NCDs for a better understanding of how item groups are utilized.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.