How To Fix CRMS4_PS_BUFFER015 - Error during database rollback operation of object '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 015

• Message text: Error during database rollback operation of object '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER015 - Error during database rollback operation of object '&1' ?

  The SAP error message CRMS4_PS_BUFFER015 indicates that there was an error during a database rollback operation for a specific object, denoted by &1. This error typically occurs in the context of the SAP CRM (Customer Relationship Management) system when there is an issue with the persistence layer, particularly when trying to revert changes made to the database.
  Causes:
  
  Database Locking Issues: The object may be locked by another transaction, preventing the rollback from completing successfully.
  Database Connection Problems: There may be issues with the database connection, such as network problems or database server downtime.
  Data Integrity Violations: The rollback operation may be trying to revert to a state that violates data integrity constraints.
  Insufficient Authorizations: The user or process attempting the rollback may not have the necessary permissions to perform the operation.
  Corrupted Data: There may be corruption in the data that is being rolled back, leading to failure in the rollback process.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for any locks on the object and resolve them if necessary.
  Review Database Connection: Ensure that the database is up and running, and that there are no connectivity issues. Check the database logs for any errors.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any integrity violations.
  User Authorizations: Verify that the user or process has the necessary authorizations to perform the rollback operation.
  Error Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  System Restart: In some cases, restarting the application server or the database server may resolve transient issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Support: If the issue persists, consider reaching out to SAP Support with detailed logs and error messages for further assistance.
  Documentation: Review the SAP documentation for your specific version of CRM to understand any known issues or configurations that may affect rollback operations.
  
  By following these steps, you should be able to diagnose and resolve the CRMS4_PS_BUFFER015 error effectively.