How To Fix CRM_SVY_API720 - &1/&2/&3: &4 values correctly converted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 720

• Message text: &1/&2/&3: &4 values correctly converted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API720 - &1/&2/&3: &4 values correctly converted ?

  The SAP error message CRM_SVY_API720 typically indicates an issue related to the conversion of values in the context of the SAP Customer Relationship Management (CRM) system. The message format suggests that it is related to a specific API call or function that is trying to convert or process certain values, but it has encountered a problem.
  Cause:
  
  Data Format Issues: The values being processed may not be in the expected format. This could be due to incorrect data types, missing values, or improperly formatted data.
  Configuration Errors: There may be configuration settings in the CRM system that are not set up correctly, leading to issues when the system tries to convert or interpret the values.
  Incompatibility: The values being passed to the API may not be compatible with the expected input parameters, leading to conversion failures.
  Custom Code: If there are custom developments or enhancements in the CRM system, they might be causing unexpected behavior during value conversion.
  
  Solution:
  
  Check Input Values: Review the values being passed to the API or function. Ensure they are in the correct format and meet the expected criteria.
  Review Configuration: Check the configuration settings related to the CRM functionality you are working with. Ensure that all necessary settings are correctly configured.
  Debugging: If you have access to the development environment, consider debugging the API call to identify where the conversion is failing. This can provide insights into the specific values causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific API or function you are using. There may be known issues or additional requirements for the values being processed.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help them diagnose the problem.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to the CRM_SVY_API720 error message. SAP frequently releases notes that address specific issues or provide guidance on error messages.
  Transaction Codes: Use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to explore the relevant function modules or APIs involved in the error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.