How To Fix CRM_STRUCT_I101 - IBASE-Error: data could not be found on DB for item &1 int_obj &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STRUCT_I - Structure Data Messages

• Message number: 101

• Message text: IBASE-Error: data could not be found on DB for item &1 int_obj &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STRUCT_I101 - IBASE-Error: data could not be found on DB for item &1 int_obj &2 ?

  The SAP error message CRM_STRUCT_I101 indicates that there is an issue with the Integration Base (IBASE) in the SAP Customer Relationship Management (CRM) system. Specifically, the error message states that data could not be found in the database for a specific item and internal object.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Missing Data: The item specified in the error message does not exist in the database. This could be due to data not being created or deleted inadvertently.
  
  
  Incorrect Configuration: There may be a configuration issue in the IBASE or the related objects, leading to the system being unable to retrieve the necessary data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the specified item.
  
  
  Database Issues: There could be underlying database issues, such as corruption or connectivity problems, preventing the system from retrieving the data.
  
  
  Transport Issues: If the system has recently undergone a transport of changes, it is possible that the IBASE data was not transported correctly.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Existence:
  
  Verify that the item specified in the error message exists in the IBASE. You can do this by using transaction codes like IBASE or CRMD_ORDER to check the relevant data.
  
  
  
  Review Configuration:
  
  Ensure that the IBASE and its components are correctly configured. Check the settings in the IBASE configuration to ensure that all necessary relationships and attributes are defined.
  
  
  
  Authorization Check:
  
  Confirm that the user has the necessary authorizations to access the IBASE data. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Database Consistency:
  
  Run database consistency checks to ensure that there are no issues with the database. You can use transaction SE14 to check and repair database objects if necessary.
  
  
  
  Transport Review:
  
  If the issue arose after a transport, review the transport logs to ensure that all necessary objects were included and transported correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IBASE, CRMD_ORDER, and SE14 for managing IBASE and checking database consistency.
  SAP Notes: Regularly check for updates and patches related to CRM and IBASE issues in the SAP Support Portal.
  Documentation: Review SAP documentation on IBASE and CRM for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.