How To Fix CRM_STRUCT_I100 - IBASE-Error: config-data is missing in buffer &1 for item &2 int_obj &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STRUCT_I - Structure Data Messages

• Message number: 100

• Message text: IBASE-Error: config-data is missing in buffer &1 for item &2 int_obj &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STRUCT_I100 - IBASE-Error: config-data is missing in buffer &1 for item &2 int_obj &3 ?

  The SAP error message CRM_STRUCT_I100 indicates that there is a problem with the configuration data for an item in the Integrated Business Application (IBA) structure. This error typically arises in the context of SAP CRM (Customer Relationship Management) when the system is unable to find the necessary configuration data in the buffer for a specific item.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Configuration Data: The configuration data for the specified item is not available in the buffer, which may occur if the item has not been configured properly or if the configuration data has not been loaded into the system.
  
  
  Buffer Issues: The buffer may not have been updated correctly, leading to missing or outdated configuration data.
  
  
  Incorrect Item Reference: The item reference provided in the error message may be incorrect or may not correspond to a valid configuration.
  
  
  System or Transaction Errors: There may be underlying issues with the transaction or system that prevent the configuration data from being retrieved.
  
  
  Solution:
  To resolve the CRM_STRUCT_I100 error, you can take the following steps:
  
  
  Check Configuration Data:
  
  Verify that the configuration data for the specified item exists in the system. You can do this by checking the configuration settings in the relevant transaction (e.g., using transaction CRMD_ORDER or similar).
  
  
  
  Refresh Buffer:
  
  If the configuration data is missing, try refreshing the buffer. This can often be done by reloading the transaction or by using specific SAP functions to clear and reload the buffer.
  
  
  
  Validate Item Reference:
  
  Ensure that the item reference (item &2 in the error message) is correct and corresponds to a valid configuration in the system.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes related to this error.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM configuration and the specific error message for any additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in diagnosing the issue.
  SAP Notes: Search for SAP Notes related to CRM configuration errors and the specific error message for additional insights and solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_STRUCT_I100 error in your SAP system.