How To Fix CRM_PS_APPLICATION014 - SSP assignment: &1 (message number &2&3, transaction type &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_APPLICATION - Messages for 'Social Application' Development Package

• Message number: 014

• Message text: SSP assignment: &1 (message number &2&3, transaction type &4)

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

An error occurred when assigning the social service plan (for social
applications) or the decision flow (for payment requests). Check the
related original message.

An error occurred when assigning the social service plan. Check the
related original message.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_APPLICATION014 - SSP assignment: &1 (message number &2&3, transaction type &4) ?

  The SAP error message CRM_PS_APPLICATION014 typically relates to issues with the assignment of a Service Provider (SSP) in the context of CRM (Customer Relationship Management) and Project System (PS) applications. This error can occur when there is a problem with the assignment of a service provider to a specific transaction type or when the system cannot find the necessary data to complete the assignment.
  Cause:
  
  Missing or Incorrect Data: The service provider (SSP) may not be correctly defined in the system, or the assignment may be missing required data.
  Transaction Type Issues: The transaction type specified in the error message may not be valid or may not be configured correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to perform the assignment.
  Configuration Issues: There may be configuration issues in the CRM or PS module that prevent the assignment from being processed correctly.
  
  Solution:
  
  Check SSP Configuration: Verify that the service provider is correctly defined in the system. Ensure that all necessary data is filled out and that the SSP is active.
  Validate Transaction Type: Check the transaction type mentioned in the error message. Ensure that it is valid and properly configured in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the assignment. This may involve checking user roles and permissions.
  Consult Configuration Settings: Review the configuration settings in both the CRM and PS modules to ensure that they are set up correctly for the assignment process.
  Check for Updates or Notes: Look for any SAP Notes or updates that may address this specific error. Sometimes, SAP releases patches or notes that provide solutions for known issues.
  Debugging: If the issue persists, consider debugging the process to identify where the assignment is failing. This may require technical assistance from an SAP developer or consultant.
  
  Related Information:
  
  SAP Notes: Search the SAP Support Portal for any relevant notes that may provide additional context or solutions for this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM and PS that may help in troubleshooting the issue (e.g., CRMD_ORDER, CJ20N).
  Documentation: Review SAP documentation related to CRM and PS for best practices on service provider assignments and transaction types.
  
  If the issue continues after following these steps, it may be beneficial to reach out to SAP support or consult with an experienced SAP consultant for further assistance.