How To Fix CRM_POOL_LINK_API120 - Enter a start date or a rule for an indirect linkage

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_POOL_LINK_API - Messages API Pool Linkage

• Message number: 120

• Message text: Enter a start date or a rule for an indirect linkage

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_POOL_LINK_API120 - Enter a start date or a rule for an indirect linkage ?

  The SAP error message CRM_POOL_LINK_API120, which states "Enter a start date or a rule for an indirect linkage," typically occurs in the context of managing indirect linkages in SAP CRM (Customer Relationship Management). This error indicates that the system requires either a start date or a specific rule to establish an indirect linkage, which is necessary for the proper functioning of certain processes within the CRM module.
  Cause:
  
  Missing Start Date: The system expects a start date to define when the indirect linkage should become effective. If this date is not provided, the error will occur.
  Missing Rule: If the indirect linkage requires a specific rule to determine how the linkage should be processed and this rule is not defined, the error will also be triggered.
  Configuration Issues: There may be issues with the configuration settings related to indirect linkages in the CRM system.
  
  Solution:
  
  
  Enter a Start Date: 
  
  Navigate to the relevant transaction or screen where the indirect linkage is being created or modified.
  Ensure that you enter a valid start date in the appropriate field.
  
  
  
  Define a Rule:
  
  If applicable, check if there is a need for a specific rule for the indirect linkage.
  Define the rule according to the business requirements and ensure it is correctly linked to the indirect linkage.
  
  
  
  Check Configuration:
  
  Review the configuration settings for indirect linkages in the SAP CRM system.
  Ensure that all necessary settings are correctly defined and that there are no missing parameters.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for more detailed information on indirect linkages and the specific requirements for your version of SAP CRM.
  
  
  
  Seek Help from SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Indirect Linkages: These are used in CRM to establish relationships between different entities (like customers, products, etc.) without a direct connection. Understanding how these linkages work can help in troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with the transaction codes related to CRM linkages, as they can help you navigate the system more effectively.
  
  By addressing the missing start date or rule, you should be able to resolve the error and proceed with your CRM activities.