How To Fix CRM_ORDER_MISC031 - A sales order may only be assigned to one sold-to party

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORDER_MISC - Cross-Object Messages

• Message number: 031

• Message text: A sales order may only be assigned to one sold-to party

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORDER_MISC031 - A sales order may only be assigned to one sold-to party ?

  The SAP error message CRM_ORDER_MISC031 indicates that a sales order is being assigned to more than one sold-to party, which is not allowed in the SAP system. Each sales order can only be linked to a single sold-to party to maintain data integrity and ensure proper processing of sales transactions.
  Cause:
  
  Multiple Sold-to Parties: The error typically occurs when there is an attempt to assign multiple sold-to parties to a single sales order. This can happen due to incorrect data entry or system configuration.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or duplicates in the sold-to party assignments.
  Custom Code or Enhancements: If there are custom developments or enhancements in the SAP system, they might inadvertently allow or create scenarios where multiple sold-to parties are assigned.
  
  Solution:
  
  Check Sold-to Party Assignment: Review the sales order in question and ensure that only one sold-to party is assigned. You can do this by navigating to the sales order details and checking the sold-to party field.
  Correct Data Entry: If the error is due to incorrect data entry, correct the sold-to party assignment to ensure that only one is present.
  Review Custom Code: If there are custom developments, review the code to ensure that it does not allow multiple sold-to party assignments. Modify the code if necessary.
  Data Cleanup: If the issue arises from data migration, perform a data cleanup to remove any duplicate or incorrect sold-to party assignments.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling sold-to party assignments in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like VA02 (Change Sales Order) or VA03 (Display Sales Order) to view and modify sales orders.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to create or modify sales orders, as restrictions might lead to unexpected behavior.
  Testing: After making changes, test the process to ensure that the error does not recur and that the sales order can be processed as expected.
  
  By following these steps, you should be able to resolve the CRM_ORDER_MISC031 error and ensure that your sales orders are correctly assigned to a single sold-to party.