How To Fix CRM_NF_API009 - Cannot delete filter


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_NF_API - Messages for Notification Framework API Exceptions

  • Message number: 009

  • Message text: Cannot delete filter

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_NF_API009 - Cannot delete filter ?

    The SAP error message CRM_NF_API009: "Cannot delete filter" typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an attempt to delete a filter that is either in use or does not exist. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Filter in Use: The filter you are trying to delete is currently being used in a transaction or report.
    2. Non-Existent Filter: The filter you are attempting to delete does not exist in the system.
    3. Authorization Issues: The user may not have the necessary permissions to delete the filter.
    4. System Lock: The filter might be locked by another user or process, preventing deletion.
    5. Technical Issues: There could be underlying technical issues or inconsistencies in the database.

    Solutions:

    1. Check Filter Usage:

      • Verify if the filter is currently being used in any reports, queries, or transactions. If it is, you will need to remove it from those usages before attempting to delete it.
    2. Verify Filter Existence:

      • Ensure that the filter you are trying to delete actually exists. You can check this in the relevant filter management area of the CRM system.
    3. Check Authorizations:

      • Ensure that you have the necessary authorizations to delete filters. You may need to consult with your system administrator to verify your permissions.
    4. Unlock the Filter:

      • If the filter is locked, you may need to wait for the lock to be released or contact the user who has locked it to request unlocking.
    5. Use Transaction Codes:

      • Use relevant transaction codes (like CRMD_ORDER or CRMD_ORDERADM_H) to navigate to the filter management area and check the status of the filter.
    6. Consult Logs:

      • Check system logs for any additional error messages or information that might provide more context about the issue.
    7. Technical Support:

      • If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance. They may need to investigate the database or system configuration.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for CRM filter management to understand the proper procedures for creating, modifying, and deleting filters.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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