How To Fix CRM_MKTPL_ALLOC138 - Allocation; an unexpected error has occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_ALLOC - Message Marketing Planning Allocation

• Message number: 138

• Message text: Allocation; an unexpected error has occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_ALLOC138 - Allocation; an unexpected error has occurred ?

  The SAP error message CRM_MKTPL_ALLOC138, which indicates "Allocation; an unexpected error has occurred," typically arises in the context of marketing planning and allocation processes within the SAP Customer Relationship Management (CRM) module. This error can be caused by various factors, and troubleshooting it may require a systematic approach.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the marketing plan or allocation data.
  Configuration Issues: Incorrect configuration settings in the marketing planning or allocation processes can lead to unexpected errors.
  Authorization Issues: The user may not have the necessary authorizations to perform the allocation.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM being used.
  Performance Issues: If the system is under heavy load, it may lead to unexpected errors during processing.
  
  Solutions:
  
  Check Data Integrity: Review the data involved in the allocation process for any inconsistencies or missing entries. Ensure that all required fields are filled out correctly.
  Review Configuration Settings: Verify the configuration settings related to marketing planning and allocation. Ensure that they are set up correctly according to business requirements.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the allocation.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages or stack traces that can provide insights into the root cause of the issue.
  SAP Notes and Support: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error. Applying a relevant note or patch may resolve the issue.
  Performance Monitoring: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling allocations during off-peak hours.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_ORDERADM_H for accessing order administration.
  Documentation: Review SAP documentation related to marketing planning and allocation processes for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.