How To Fix CRM_IOBJECT005 - An item with an individual object &2 only permits quantity 1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IOBJECT - Messages for Individual Objects in Transaction

• Message number: 005

• Message text: An item with an individual object &2 only permits quantity 1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IOBJECT005 - An item with an individual object &2 only permits quantity 1 ?

  The SAP error message CRM_IOBJECT005 indicates that you are trying to add an item to a transaction (such as a sales order or service request) that is defined as an individual object, but the system only allows a quantity of 1 for that item. This typically occurs in scenarios where the item is meant to represent a unique entity, such as a specific product, service, or asset, and cannot be ordered in multiples.
  Cause:
  
  Item Configuration: The item in question is configured in the system as an individual object, which means it is intended to be treated as a single unit. This is common for items like serial-numbered products or unique services.
  Quantity Input: The user is attempting to enter a quantity greater than 1 for this item, which violates the configuration rules set for that item.
  
  Solution:
  
  Adjust Quantity: Change the quantity of the item to 1. This is the simplest solution if you only need one of that item.
  Review Item Configuration: If you believe that the item should allow for multiple quantities, you may need to review the configuration settings for that item in the SAP system. This may involve:
  
  Checking the item master data to see if it is set as an individual object.
  Consulting with your SAP administrator or a functional consultant to determine if the item settings can be modified to allow for multiple quantities.
  
  
  Create Additional Items: If you need more than one of the item and it cannot be changed to allow multiple quantities, consider creating additional line items for each instance of the item you need.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for more details on item configuration and error messages.
  Transaction Codes: You may need to use transaction codes like MM03 (Display Material), VA01 (Create Sales Order), or CRM_ORDER (Manage CRM Orders) to review or modify item details.
  User Training: Ensure that users are trained on how to handle individual object items in the system to prevent similar errors in the future.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further troubleshooting.