How To Fix CRM_IND_MESSAGE068 - You can change the wholesaler only for new links

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 068

• Message text: You can change the wholesaler only for new links

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE068 - You can change the wholesaler only for new links ?

  The SAP error message CRM_IND_MESSAGE068, which states "You can change the wholesaler only for new links," typically occurs in the context of SAP Customer Relationship Management (CRM) when attempting to modify the wholesaler for an existing link or relationship that is not allowed to be changed.
  Cause:
  This error is generally caused by the following reasons:
  
  Existing Link Restrictions: The system is designed to prevent changes to the wholesaler for existing links. This is often a business rule to maintain data integrity and consistency.
  Data Model Constraints: The underlying data model may have constraints that only allow changes to be made when creating new links rather than modifying existing ones.
  Configuration Settings: There may be specific configuration settings in the CRM system that enforce this restriction based on business processes.
  
  Solution:
  To resolve this error, consider the following approaches:
  
  Create a New Link: If you need to change the wholesaler, you should create a new link instead of trying to modify the existing one. This is the recommended approach as per the error message.
  Review Business Processes: Check with your business process owners or SAP functional consultants to understand if there are specific business rules that dictate this behavior. They may provide insights into whether this restriction can be modified.
  Consult Documentation: Review the SAP documentation or help files related to wholesaler management in CRM to understand the intended functionality and any potential workarounds.
  Check Configuration: If you have access, review the configuration settings in the CRM system to see if there are any parameters that can be adjusted to allow changes to existing links. This may require assistance from an SAP Basis or functional consultant.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on how to handle wholesaler changes.
  User Roles and Permissions: Ensure that the user attempting to make the change has the necessary permissions to create new links or modify existing ones.
  Testing in a Sandbox: If possible, test the changes in a sandbox environment to see how the system behaves and to ensure that any changes made do not adversely affect other processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.