How To Fix CRM_IC_SCRIPT_MES000 - Select a valid script name, script &1 has been deleted or does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_SCRIPT_MES -

• Message number: 000

• Message text: Select a valid script name, script &1 has been deleted or does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_SCRIPT_MES000 - Select a valid script name, script &1 has been deleted or does not exist ?

  The SAP error message CRM_IC_SCRIPT_MES000 indicates that a script you are trying to use in the SAP CRM Interaction Center (IC) is either deleted or does not exist. This error typically occurs when a user attempts to execute a script that has been removed from the system or when there is a mismatch in the script name.
  Cause:
  
  Deleted Script: The script you are trying to access has been deleted from the system.
  Incorrect Script Name: The script name you are using is incorrect or misspelled.
  Transport Issues: If the script was transported from another system, it may not have been transported correctly or may not exist in the target system.
  Authorization Issues: The user may not have the necessary authorizations to access the script.
  
  Solution:
  
  
  Verify Script Existence:
  
  Check if the script exists in the system. You can do this by navigating to the relevant transaction (e.g., CRM_ORDER or CRM_IC) and looking for the script in the script management area.
  
  
  
  Check Script Name:
  
  Ensure that the script name you are using is correct. Double-check for any typos or case sensitivity issues.
  
  
  
  Recreate or Restore Script:
  
  If the script has been deleted, you may need to recreate it or restore it from a backup if available.
  
  
  
  Transport Check:
  
  If the script was supposed to be transported from another system, verify that the transport request was completed successfully and that the script is included in the transport.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and execute the script. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM scripts for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRM_IC, or CRMD_ORDERADM_H for managing scripts and orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details about the situation.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.