How To Fix CRM_EXTERNAL_MESSAGE000 - There are messages contained in the confirmation from external system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EXTERNAL_MESSAGE -

• Message number: 000

• Message text: There are messages contained in the confirmation from external system &1

What causes this issue?

Messages occurred when transferring the document to another system.
Withdraw the messages from the accompanying log.
Transmission log

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EXTERNAL_MESSAGE000 - There are messages contained in the confirmation from external system &1 ?

  The SAP error message CRM_EXTERNAL_MESSAGE000 indicates that there are messages contained in the confirmation from an external system. This typically occurs in scenarios where SAP CRM is integrated with other systems (like ERP, third-party applications, etc.) and the external system has returned messages that need to be addressed.
  Cause:
  
  Integration Issues: The external system may have encountered issues while processing the request sent from SAP CRM, leading to error or warning messages being returned.
  Data Validation Errors: The data sent to the external system may not meet the required format or validation rules, causing the external system to reject the request or return messages.
  Business Logic Violations: The external system may have business rules that are not satisfied by the data sent from SAP CRM.
  Network or Communication Problems: There could be issues in the communication between SAP CRM and the external system, leading to incomplete or erroneous messages.
  
  Solution:
  
  Check the External System Logs: Review the logs or messages in the external system to understand the specific issues that are being reported. This will provide insight into what went wrong.
  Analyze the Returned Messages: The error message may contain additional details about the specific messages returned from the external system. Analyze these messages to identify the root cause.
  Data Validation: Ensure that the data being sent to the external system is valid and meets all necessary criteria. This may involve checking data formats, mandatory fields, and business rules.
  Adjust Integration Settings: If necessary, review and adjust the integration settings between SAP CRM and the external system to ensure proper communication and data exchange.
  Consult Documentation: Refer to the documentation for both SAP CRM and the external system to understand any specific requirements or configurations that may be necessary.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support or the support team for the external system for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for logs related to the error.
  Integration Scenarios: Familiarize yourself with the specific integration scenario you are working with, as different scenarios may have unique requirements and configurations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_EXTERNAL_MESSAGE000 error message.