How To Fix CRM_DOCUMENTS357 - RFC error: &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 357

• Message text: RFC error: &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS357 - RFC error: &1 &2 ?

  The SAP error message "CRM_DOCUMENTS357 RFC error: &1 &2" typically indicates an issue with Remote Function Call (RFC) communication between systems in the SAP environment. This error can occur in various scenarios, particularly when dealing with CRM (Customer Relationship Management) documents or when trying to access or manipulate data across different SAP systems.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP systems involved in the RFC call.
  Configuration Errors: Incorrect configuration of RFC destinations in the SAP system can lead to this error.
  Authorization Issues: The user or system may not have the necessary authorizations to perform the requested operation.
  System Availability: The target system may be down or not reachable due to maintenance or other issues.
  Data Issues: There may be inconsistencies or issues with the data being processed, leading to failures in the RFC call.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems. You can use tools like ping or traceroute to diagnose network issues.
  Verify RFC Configuration: 
  
  Go to transaction SM59 in the SAP GUI and check the configuration of the RFC destination.
  Ensure that the connection type, target host, and system number are correctly configured.
  
  
  Check Authorizations: 
  
  Verify that the user executing the RFC call has the necessary authorizations. You can check this in transaction SU53 after the error occurs.
  
  
  System Status: Check the status of the target system to ensure it is up and running. You can do this by logging into the target system or checking system logs.
  Review Logs: Look at the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide additional context.
  Data Validation: Ensure that the data being sent in the RFC call is valid and does not contain any inconsistencies or errors.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM and RFC to understand the expected behavior and configurations.
  Community Forums: Consider searching or posting on SAP community forums or platforms like SAP Community, Stack Overflow, or other SAP-related discussion boards for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.