How To Fix CRM_DOCUMENTS356 - PLM DMS document statuses could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 356

• Message text: PLM DMS document statuses could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS356 - PLM DMS document statuses could not be determined ?

  The SAP error message CRM_DOCUMENTS356 indicates that the system is unable to determine the statuses of PLM (Product Lifecycle Management) DMS (Document Management System) documents. This can occur in various scenarios, particularly when working with documents linked to CRM (Customer Relationship Management) processes.
  Causes:
  
  Missing Document Information: The document may not exist in the DMS or may not be properly linked to the CRM object.
  Authorization Issues: The user may not have the necessary authorizations to access the document or its status.
  
  Configuration Issues: There may be configuration problems in the DMS or CRM settings that prevent the system from retrieving document statuses.
  System Errors: Temporary system issues or inconsistencies in the database can also lead to this error.
  Document Status Not Set: The document may not have a status assigned, or the status may not be recognized by the system.
  
  Solutions:
  
  Check Document Existence: Verify that the document exists in the DMS and is correctly linked to