How To Fix CRM_DOCUMENTS120 - The ArchiveLink Document with ID &1 Does Not Exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 120

• Message text: The ArchiveLink Document with ID &1 Does Not Exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS120 - The ArchiveLink Document with ID &1 Does Not Exist ?

  The SAP error message CRM_DOCUMENTS120 indicates that the ArchiveLink document with the specified ID does not exist in the system. This error typically occurs when trying to access or retrieve a document that has either not been archived correctly or has been deleted from the ArchiveLink repository.
  Causes:
  
  Document Not Archived: The document may not have been archived properly, or the archiving process may have failed.
  Incorrect Document ID: The document ID being referenced may be incorrect or mistyped.
  Document Deleted: The document may have been deleted from the ArchiveLink repository.
  Configuration Issues: There may be issues with the ArchiveLink configuration or the connection to the storage system.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  
  Solutions:
  
  Verify Document ID: Check the document ID being used to ensure it is correct. If it was manually entered, confirm there are no typos.
  Check ArchiveLink Configuration: Ensure that the ArchiveLink configuration is set up correctly. This includes checking the connection to the storage system and ensuring that the document types are properly configured.
  Review Archiving Process: If the document should exist, review the archiving process to ensure that it was completed successfully. Check the logs for any errors during the archiving process.
  Check for Deletion: Investigate whether the document has been deleted from the ArchiveLink repository. If it has been deleted, you may need to restore it from a backup if available.
  User Authorization: Ensure that the user attempting to access the document has the necessary permissions to view it. Check the authorization roles assigned to the user.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SARA (Archive Administration) to manage archived documents and check their status.
  ArchiveLink Documentation: Refer to SAP documentation on ArchiveLink for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.