How To Fix CRM_DATES404 - No planned value could be found for counter &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DATES - Messages in date processing

• Message number: 404

• Message text: No planned value could be found for counter &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DATES404 - No planned value could be found for counter &1 ?

  The SAP error message CRM_DATES404 indicates that the system could not find a planned value for a specific counter. This error typically occurs in the context of CRM (Customer Relationship Management) when dealing with planning and scheduling functionalities, such as in service orders, maintenance plans, or project management.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Data: The planned value for the specified counter may not have been defined in the system. This could happen if the counter was not set up correctly or if the relevant planning data was not maintained.
  
  
  Incorrect Configuration: There may be issues with the configuration of the counter or the planning object. This could include incorrect settings in the customizing or master data.
  
  
  Data Inconsistencies: There might be inconsistencies in the data, such as missing entries in the relevant tables that store planned values.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the planned values.
  
  
  Solution:
  To resolve the CRM_DATES404 error, you can take the following steps:
  
  
  Check Counter Configuration:
  
  Verify that the counter is correctly configured in the system. Check the customizing settings for the counter and ensure that all necessary parameters are set.
  
  
  
  Maintain Planned Values:
  
  Ensure that planned values for the counter are maintained in the relevant master data. This may involve entering or updating the planned values in the appropriate transaction (e.g., transaction CRMD_ORDER for service orders).
  
  
  
  Review Master Data:
  
  Check the master data related to the object you are working with (e.g., service order, maintenance plan) to ensure that all required fields are filled out correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the planned values. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction or module you are working with. There may be specific guidelines or known issues that can help you troubleshoot the problem.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the system is failing to retrieve the planned value.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to the specific CRM module you are using.
  SAP Notes: Search for SAP Notes related to CRM_DATES404 in the SAP Support Portal for any patches or updates that may address this issue.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.