How To Fix CRM_DATES102 - Rule &2 could not be set for date &1!


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_DATES - Messages in date processing

  • Message number: 102

  • Message text: Rule &2 could not be set for date &1!

  • Show details Hide details
  • What causes this issue?

    A rule was entered for date in category <ZK>Appointment</>. This rule
    could not be used to generate furthe dates.

    System Response

    The date was not updated.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_DATES102 - Rule &2 could not be set for date &1! ?

    The SAP error message CRM_DATES102 indicates that there is an issue with setting a specific rule for a date in the CRM system. The message typically appears when the system is unable to apply a date-related rule due to various reasons, such as incorrect date formats, missing configuration, or logical inconsistencies in the date settings.

    Cause

    1. Invalid Date Format: The date provided may not be in the expected format.
    2. Missing Configuration: The rule that is being referenced may not be properly configured in the system.
    3. Logical Inconsistencies: There may be conflicts with other date-related settings or rules that prevent the application of the specified rule.
    4. Date Range Issues: The date being set may fall outside of an acceptable range defined in the system.
    5. User Authorization: The user may not have the necessary permissions to set the rule for the specified date.

    Solution

    1. Check Date Format: Ensure that the date is entered in the correct format as expected by the system.
    2. Review Configuration: Verify that the rule referenced in the error message is correctly configured in the system. This may involve checking the customizing settings in the CRM module.
    3. Examine Related Rules: Look for any other rules that may conflict with the one you are trying to set. Resolve any conflicts that may exist.
    4. Validate Date Range: Ensure that the date being set is within the acceptable range defined in the system.
    5. User Permissions: Check if the user has the necessary authorizations to set the rule for the specified date. If not, consult with your system administrator to obtain the required permissions.

    Related Information

    • Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or SE11 to check the database table related to date rules.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to the SAP Help Portal for documentation related to date management in CRM, which may provide insights into the rules and configurations.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.

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