How To Fix CRM_CONTRACT032 - The document is currently being processed by the customer

CRM_CONTRACT032 - Overview

• Message type: E = Error

• Message class: CRM_CONTRACT - Messages for contracts

• Message number: 032

• Message text: The document is currently being processed by the customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONTRACT032 - The document is currently being processed by the customer ?

  The SAP error message CRM_CONTRACT032 indicates that a contract document is currently being processed by another user or session. This typically occurs in scenarios where multiple users are trying to access or modify the same contract simultaneously, leading to a lock situation.
  
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the contract.
  Session Lock: The document may be locked due to a previous session that has not been properly closed or has timed out.
  Background Processing: The document might be undergoing background processing, such as updates or changes that are not yet completed.
  
  
  Solution:
  
  Wait and Retry: If another user is processing the document, wait for them to finish and then try again.
  Check Lock Entries: Use transaction code SM12 to check for lock entries related to the contract. If you find a lock that is no longer valid (e.g., from a user who has logged off), you may be able to delete the lock