Message type: E = Error
Message class: CRM_CMDC_CUSTOMIZING - Messages for Complaint and Dispute Case Customizing
Message number: 011
Message text: This transaction type is still in use by other customizing activities
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CRM_CMDC_CUSTOMIZING011
- This transaction type is still in use by other customizing activities ?The SAP error message CRM_CMDC_CUSTOMIZING011 indicates that a specific transaction type is still in use by other customizing activities, which prevents you from making changes or deleting that transaction type. This is a common issue in SAP CRM when trying to modify or delete transaction types that are linked to other configurations or processes.
Cause: The error typically arises due to one or more of the following reasons: Active Dependencies: The transaction type you are trying to modify or delete is linked to other customizing settings, such as status profiles, business processes, or other transaction types. Usage in Existing Data: The transaction type may be in use in existing documents or records, which prevents changes to its configuration. Customizing Settings: There may be other customizing activities that reference the transaction type, making it necessary to resolve those dependencies first.
Solution: To resolve this error, you can follow these steps: Check Dependencies: Use transaction code SE11 (Data Dictionary) or SE80
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